What our Customers say...


Very good customer service and response time. Tyler was great to work with and took the time to answer all my questions. I’ll be calling him if I ever have another problem.

They did a great job on our carpets!  I would defiantly recommend them. 

They did a great job! My place looks great!

Great personnel, patient, Troy was a great person and explained everything very well. Very impressed with the quality of work and everyone involved. 

Such friendly staff and active chamber members.

They did an amazing job. They were here on time, they were professional and got out all of my nasty stains and make my carpet look amazing. They were quick and I am very pleased with their work. I already have referred them to my friends and family. Thank you!

Thank you for coming to check on us and getting everything dried out. I thought SERVPRO did an excellent job. 

I am overall very satisfied with the job that was completed. 

Very thorough and answered all questions. Happy to work with them. 

Everyone here is kind and very motivated. It’s amazing to work with people who care for the employees and the customers.

SERVPRO did an amazing job! They were thorough and explained everything that needed to be done. Would highly recommend.

Tyler and his team are very knowledgeable, friendly, thorough, and get the job done right. I highly recommend them!

We have had them come a few times to help us with fixing water damage and mold in our house. Tyler and his team were able to answer any questions I had, and exceeded my expectations. I couldn’t be happier with the finished product!

Awesome customer service! Definitely going to refer to friends and family!

We had a few small water leaks in our home, as new home owners my wife and I were panicked on what to do. SERVPRO of Pocatello was quick to respond, very knowledgeable and listened to our concerns. Communication was great, the professionalism and quality of their work was noteworthy. I would highly recommend!

We recently had an upstairs bathroom flood. Within a few hours of finding the damage, Tyler and his crew were here to start getting it fixed. And that’s pretty impressive since he came from an hour and a half away. He came back each day to check on things and gave me regular updates. He did a great job in communicating where we were every step of the way. They were AMAZING to work with!!!! Kind, courteous and professional!!! I highly recommend them!!!!

We had a leak from our refrigerator water hose. It went unnoticed until we saw water downstairs. Water was also under our hardwood floor in the kitchen. Tyler at SERVPRO worked well with us to correct the issues we had with fast and efficient service. We would use Tyler's service if needed again. Highly Recommend!!

Their team was very helpful and friendly!

I was impressed with SERVPRO and the work they did for our home.  I would defiantly recommend them!

Awesome customer service and attention to detail. I highly recommend them!

We had a fire in our office building.  They were here within an hour and everyday thereafter until it was restored and smell was gone. They saved us time and money in our business with no hassle.  Highly recommended!