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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Smoking Fires can be prevented in your home.

6/18/2019 (Permalink)

When we are home we feel SAFE. If you smoke in your home here are some safety tips to avoid having a smoking fire in your safe place. 

Smoking Safety

  • If you smoke, use only fire-safe cigarettes.
  • If you smoke, smoke outside. Most deaths result from fires that started in living rooms, family rooms and dens or in bedrooms.
  • ALWAYS keep cigarettes, lighters, matches,  out of the reach of children

Make Sure

  • Make sure your ash tray is sturdy and wont tip over. 
  • Make sure your ash tray is away from flammable items. 
  • Never drop or put out a cigarette on dry grass, mulch or bark.  These items will catch on fire easily. 

Smoke and Fire Damage Services

6/18/2019 (Permalink)

Fire damages could be the most devastating incident you can ever experience. Being a stressful time for you, we believe that all you need is a professional restoration company to help you along the way. 

SERVPRO of Blackfoot/Pocatello has trained team members  to meet any of your needs. We have the state of the art equipment to rebuild your home or business.

SERVPRO of Blackfoot/Pocatello's restoration process includes:

  • Emergency Contact
  • Inspection of the related incident
  • Fire Damage Assessment
  • Board and Roof tarp services (if any)
  • In cases where water damage has been experienced, we provide water removal and drying services
  • Cleaning off smoke and soot off all affected surfaces
  • Overall cleaning and repair services
  • We are IICRC Certified

Why you should pick us:

  • We've always cared for our client's property like our own.
  • We are open 24/7
  • We act quick to any disaster and are to your property within one hour receiving the call.
  • We are equipped to deal with any size of fire damage
  • We are specialized in fire and water-related damages; hence we assure you the most reliable and quality services
  • Our team member technicians are qualified to answer your questions and put your concerns to rest.

Preventing Frozen Pipes during the Winter

2/23/2019 (Permalink)

We believe that no one can be too prepared. Being prepared can help you avoid expensive issues of frozen pipes.

Before the onset of cold weather, prevent freezing of these water supply lines and pipes by following these recommendations:

  • Drain water from swimming pool and sprinkler supply lines following manufacturer's or installer's directions.
  • Remove, drain, and store hoses. Close inside valves supplying outdoor hose bibs. Open the outside hose bibs to allow water to drain. Keep the outside valve open so that any water remaining in the pipe can expand without causing the pipe to break.
  • Check around the home for other areas where water supply lines are located in unheated areas.
  • Consider installing specific products made to insulate water pipes like a "pipe sleeve" or installing UL-listed "heat tape," "heat cable," or similar materials on exposed water pipes. Newspaper can provide some degree of insulation and protection to exposed pipes – even ¼” of newspaper can provide significant protection in areas that usually do not have frequent or prolonged temperatures below freezing.

During Cold Weather, Take Preventative Action

  • Keep garage doors closed if there are water supply lines in the garage.
  • When the weather is very cold outside, let the cold water drip from the faucet served by exposed pipes. Running water through the pipe - even at a trickle - helps prevent pipes from freezing.
  • Keep the thermostat set to the same temperature both during the day and at night. By temporarily suspending the use of lower nighttime temperatures, you may incur a higher heating bill, but you can prevent a much more costly repair job if pipes freeze and burst.
  • If you will be going away during cold weather, leave the heat on in your home, set to a temperature no lower than 55° F.

To Thaw Frozen Pipes

  • If you turn on a faucet and only a trickle comes out, suspect a frozen pipe. Likely places for frozen pipes include against exterior walls or where your water service enters your home through the foundation.
  • Keep the faucet open. As you treat the frozen pipe and the frozen area begins to melt, water will begin to flow through the frozen area. Running water through the pipe will help melt ice in the pipe.
  • Apply heat to the section of pipe using an electric heating pad wrapped around the pipe, an electric hair dryer, a portable space heater (kept away from flammable materials), or by wrapping pipes with towels soaked in hot water. Do not use a blowtorch, kerosene or propane heater, charcoal stove, or other open flame device.
  • Apply heat until full water pressure is restored. If you are unable to locate the frozen area, if the frozen area is not accessible, or if you can not thaw the pipe, call a licensed plumber.
  • Check all other faucets in your home to find out if you have additional frozen pipes. If one pipe freezes, others may freeze, too.

Future Protection

  • Consider relocating exposed pipes to provide increased protection from freezing.
  • Pipes can be relocated by a professional if the home is remodeled.
  • Add insulation to attics, basements and crawl spaces. Insulation will maintain higher temperatures in these areas.
  • For more information, please contact a licensed plumber or building professional.

When a Water Disaster Strikes call SERVPRO

2/23/2019 (Permalink)

Water Damage When a Water Disaster Strikes call SERVPRO Insulation being taken out of the home.

What’s worse than a water main break in your basement? A water main break in your attic! This home was left in ruin after a frozen pipe in the attic burst, causing thousands of gallons of water to flood the entire home. SERVPRO of Blackfoot/Pocatello was called to clean up the aftermath! 

You won’t want to miss these before and after photos http://www.SERVPROblackfootpocatello.com/before-after-photos

If you find yourself in this situation here’s what to expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Here are standard questions asked:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?

Your nose can detect MOLD!

2/23/2019 (Permalink)

Mold Remediation Your nose can detect MOLD! Here is one of our team members in full gear while removing and cleaning mold.

SERVPRO of Blackfoot/Pocatello has held a Continuing Education Class for Realtors on Mold.  SERVPRO offers these Continuing Ed classes to both Insurance and Realtor Professionals Free of Charge.  Realtors from Shelley, Blackfoot, Pocatello and surrounding areas gain valuable knowledge on the factors, dangers and remedies for mold.  SERVPRO stresses that first it is important to remove the moisture source, make sure the area is entirely dry and afterwards a in-depth cleaning is in order.  SERVPRO also warns of the importance of wearing a mask that can filter the fine particles and gas as well as other proper protective equipment.  We here at SERVPRO explain the biggest indicator of mold is your nose since mold can grow anywhere there is moisture and leaves a bad smell.

Here are some suggestions homeowners can do to prevent mold from getting out of hand included keeping crawlspace/attics, and storage areas vents open year-round and making sure attics have proper ventilation. Since airflow is extremely important, we also suggest making sure dryer vents are properly attached and that the air flows to the outside of the house, not under it.

What you need to know about Storm Damage?

7/25/2018 (Permalink)

No matter where you leave you might experience smaller storms with minimal damage to your building. Whenever there is a storm it’s always good to have a professional on your side to asses and rebuild what was damaged.


Wind Damage- When a storm hits your home and/or commercial building most likely wind will be involved. Winds can cause roof damages, fallen trees, and broken windows. A professional should be in a place to offer solutions to any wind damages sustained to your home.

Ground Water- During a storm the ground loose, its ability to drain all the water.  When this happens dirt and soil become soft and start to float along with the water. When storm water sits, it starts carry debris and become a health concern due to the diseases it can carry. For faster drainage, call a professional. Professionals can use a pump to remove flood water from your house and/or commercial building. Also, it is important to consider a company that specializes in clean water restoration.


Hail Damage-  Whenever there is a rainy disaster it can also be in the back our minds that hail will be present.  Hail can cause serve damage to roofs, siding, stucco, windows, and screens for windows and sliding doors. With these types of damages, you will need to go through your insurance company to see what will be covered.


When it comes to any storm damage keep SERVPRO of Blackfoot/Pocatello in your mind.  Our crew and office staff our here to help you walk through your damages and it will be “Like it never even happened.”

Does your Blackfoot/Pocatello home have a Mold Problem?

7/25/2018 (Permalink)

Mold Remediation Does your Blackfoot/Pocatello home have a Mold Problem? Example of mold found in a personal home.

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a false statement. Think about the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our training, equipment, and knowledge to remediate your mold issue.

If You See Signs of Mold, Call Us Today –(208)242-3819

Commercial Property Water Damage

7/25/2018 (Permalink)

Business owners usually think their commercial property will be damaged by a major storm coming through their area.  However, many forget that there are other risks out there.  List below are common reason for flooding in a commercial property: 
 
1. Malfunctioning sprinkler systems 
Some older office and retail buildings still have outdated sprinkler systems that work in conjunction with fire protection systems. While such sprinklers can come in handy during a fire emergency, they can also cause commercial flood damage if they are faulty or in need of replacement. This could easily damage inventory and business assets.

2. Damaged appliances and equipment 
This cause of commercial flood damage is more common in restaurants and catering facilities, as well as any business that has appliances and equipment that make use of water. If the appliance fails and sends water across your building, especially during late hours when no one is around, you may come back to work and face a water emergency. 
 
3. Broken pipes and plumbing 
Just like in a residence, if the plumbing system in your workplace fails water damage could be the result. 
 
4. Backed up sewer lines 
This is another cause of commercial water damage that often catches business owners by surprise. Should the sewer line to your building back up or become damaged, realize the potential dangers of contaminated Black Water which can cause health effects and ruin products and office furnishings. 
 
If your business has suffered commercial water damage, SERVPRO of Blackfoot/Pocatello will help your business back up on its feet... Call us 24/7 at (208)-242-3819.

Restoring Commercial Property after a Water Damage Event

7/21/2018 (Permalink)

Flooding and water damage events at can lead to commercial properties numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Blackfoot/Pocatello

SERVPRO of Blackfoot/Pocatello specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

When a Storm or Flood hits, SERVPRO is ready!

7/21/2018 (Permalink)

SERVPRO of Blackfoot/Pocatello specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Eastern North Carolina, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 208.242.3819

Emergency Readiness Program for Commercial Business

7/16/2018 (Permalink)

SERVPRO of Blackfoot/Pocatello believes every business should have an Emergency Readiness Program, also known as an ERP.  ERP’s allow SERVPRO to help both commercial and residential properties in case of any time of emergency. An ERP allows you to minimize business interruptions by having an action plan ready to go. Here at SERVPRO of Blackfoot/Pocatello we have been trained to help you with the first few steps. Such as, turning off the main water and gas lines and turning off the electrical panels. Having an ERP doesn’t cost your business a time, it is there to get your business back on track. This approach is a great investment of your time and is designed specifically with the owner and customer in mind. If you or someone you know would like to have an ERP done, please don’t hesitate to call SERVPRO of Blackfoot/Pocatello today at 208.242.3819

Follow Mold Safety Tips If You Suspect Mold

7/16/2018 (Permalink)

Mold Remediation Follow Mold Safety Tips If You Suspect Mold Call SERVPRO of Blackfoot/Pocatello if you suspect mold in your home or business.

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Blackfoot/Pocatello for mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of Blackfoot/Pocatello specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today – 208.242.3819

Have A Plan When A Storm Hits

7/13/2018 (Permalink)

When your business is in danger from a storm you can’t afford to risk your investment to water damage and a flooded building. There are many ways you can prepare your commercial property for an oncoming storm and minimize the damage as much as possible.

1. Have a Plan

Your first priority should be to have a plan set for when a disaster hit. This plan needs to have clear steps to outline what to do in an emergency. It will also need to allow you to respond as quickly as possible as soon as you learn what threats the disaster will cause. The plan should include how to protect your building’s structure, how to safeguard your equipment, and the first steps of how to recover.


2. Protect Your Investment

Be ready to minimize damage with weatherproofing. This can include sandbagging the exterior of your building, installing weather stripping, moving your equipment and inventory to higher ground, and sealing any leaks. Minimize as much damage as possible by preventing storm water from intruding on the building.

3. Make Backups

One of the most important things you can do is back up your business data. You always want to have a few different ways to back up your office information.

4. Know Your Evacuation Routes

When the storm comes, your first instinct may be to stay as long as possible to ensure your building is appropriately protected. Instead, you should be focusing on safety. Lost inventory, equipment, and data can be recovered. Restoration professionals can repair your building. Your safety should be the greatest priority. 

Tips on Mold Growth

7/13/2018 (Permalink)

When spring has arrived so has the rainy season.  Rain can bring the opportunity for mold growth to present itself in your home. Due to this, we suggest that you call SERVPRO of Blackfoot/Pocatello at the first sight of any moisture or growth. If you feel that you have discovered mold in your home or office, we are here to help.

Mold and fungal spores occur naturally outdoors, where fungi are the earth’s recyclers.  Indoor, mold needs moisture to grow.  With this being said it can cause many problems when water damage, or humidity, or dampness is present.

Common ways for excessive moisture that can lead to mold can include:

  • Damp crawl spaces
  • Flooding from surface water (storms, flooded streets, etc.)
  • Roof leaks
  • Leaking pipes
  • Sewer back ups

How to prevent mold growth:

  • Control excessive moisture and condensation
  • Keeping susceptible areas in your home clean and dry

 In the case of leaking pipes or a flood, standing water needs to be taken care of immediately. When materials are wet they should be clean, removed, replaced or dried out.  Items that have been wet for 48 hours or more have a bigger chance to grow mold and need to be thrown away. In any instance where you may have mold called SERVPRO of Blackfoot/Pocatello at 208.242.3819  

Emergency Kits for Natural Disasters

7/12/2018 (Permalink)

First aid kits, or emergency kits, are too important.  We shouldn’t wait till the last minute to put them together. Every business and personal home should have one ready to go always. Natural disasters can happen suddenly, and you might have to pick up and go at the drop of a hat.  Below are examples of what to include in your emergency kit.

What to Include in a kit for a group of 2 to 3 people -- Medical items to keep in a first aid kit include the following:

• Gloves
• Adhesive bandages
• Gauze pads: small & large
• Roll of gauze bandages
• Equipment for resuscitation
• Splint
• Towelettes to clean wounds
• Scissors
• Tweezers
• Blanket: minimum of one
• At least two elastic wraps
• Adhesive tape

The list above is intended only for small groups of people, for larger families and groups be sure to adjust the number of supplies needed. To be on the safe side, it is always a good idea to have more than one kit in a place of business or personal home. Also make sure the kits are in a location that are easily assessable.

Why you want an IICRC Certified Restoration Company

7/12/2018 (Permalink)

When Eastern North Carolina water damages your commercial property, you want professionals to help get your business back on its feet. SERVPRO of Blackfoot/Pocatello works closely with insurance companies to get you back on your feet as fast as possible.  As business owners know, contacting a professional restoration company is usually the first step to restoring your building. With so many other restoration companies out there, it can be hard to pick the one that will be perfect for you and your business. It is important to know that hiring an IICRC-certified company will have advantageous. Before is more information about being an IICRC company:

  • What does IICRC stand for and what is it?

The Institute of Inspection, Cleaning and Restoration Certification (IICRC) is a professional certification organization within the restoration, cleaning, and inspection industries.

  • How does a company receive an IICRC certification?

To receive an IICRC certification, restoration companies have to follow specific criteria. Some of the criteria include:

  1. Provide consumers with accurate data
  2. Conduct business processes with integrity and honesty
  3. Ensure that a trained technician is present for all work assignments
  4. Ensure that a continuing education program is in place
  5. Maintain policies for written complaints
  6. Hold liability insurance
  • Why it is important to choose an IICRC-Certified company?

There is a wide variety of forms water damage can take. Some of them include flooding, a burst pipe, and sewage backup. No matter the cause, water can leave a lot of damage to your building. In fact, standing water can lead to severe property damage as well as mold issues.

SERVPRO of Blackfoot/Pocatello offers service 24/7 for all of our customers. You can call 208.242.3819 for your commercial emergency.

24 Hour Emergency Water Damage Service

7/11/2018 (Permalink)

Water Damage 24 Hour Emergency Water Damage Service Call SERVPRO of Blackfoot/Pocatello with any water damage. We are here to help!

SERVPRO of Blackfoot/Pocatello is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 208.242.3819

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Blackfoot/Pocatello has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

Faster to your Water Damage Event

7/11/2018 (Permalink)

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Blackfoot/Pocatello provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Blackfoot/Pocatello arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – 208.242.3819

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Blackfoot/Pocatello

SERVPRO of Blackfoot/Pocatello specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property

New Marketing Car!

6/27/2018 (Permalink)

Why SERVPRO New Marketing Car! New wrap!

We added a fresh new wrap to our marketing car!  Covered in water droplets and fire flames we are ready to take it out and show the community. 

As we are driving around south-east Idaho we want others to know here at SERVPRO of Blackfoot/Pocatello we are continually investing in equipment, training our team members to be the best they can be, and, vehicles that will help us to deliver superior, emergency services to the citizens in our Shelley & Blackfoot (Bingham County), Chubbuck & Pocatello (Bannock County) citizens. We have a love for these communities and hope to show you by providing some of the best possible service you can ask for. 

Feel free to wave at us when you see us on the road! 

Electrical Fire Safety Tips

5/14/2018 (Permalink)

Fire Damage Electrical Fire Safety Tips After math of an apartment fire in Pocatello, Idaho.

A recent report from the U.S. Fire Administration stated that home electrical fires claim the lives of around 280 Americans each year and can injure over 1,000.

Electrical fires occur most during the winter months due to the increased time spent indoors.  With increased time inside the circuits and electrical cords can become overloaded and also increases the use of lighting, heating and appliances.

Many electrical fires can be avoided if basic safety precautions are taken.  Please read the following safety tips:

  • Routinely check your electrical appliance.
  • Replace old wires.
  • Replace electrical tools or appliance if it overheats, shorts out, causes even small electric shocks, or gives off smoke or sparks.
  • Use electrical extension cords wisely; never overload extension cords or wall sockets. 

Do's and Do Not's of a grease fire.

5/11/2018 (Permalink)

Fire Damage Do's and Do Not's of a grease fire. One of our customers house during the reconstruction stages after a house fire.

Sometimes cooking won’t goes as planned and you can accidentally start a grease fire in your kitchen. Here are a few things you can do if you one starts in your home:

1. Turn off the source of heat, meaning turn off the burner as soon as possible.
2. Cover the fire with another pot, metal lid, or cookie sheet. If you do not have another pot or lid, try putting baking soda or salt on top.   Doing this will suffocate the fire because it will not have as much oxygen reaching it.
4. If you feel unsafe, go outside to a safe location and call 911 or help.

Below are a few DO NOT’s while attending to a grease fire:

1. Use water or any fabrics to put out a grease fire. 
2. Use baking powder.  Might look the same as baking soda but the chemical make up is very different.
3. Moving the pot that’s on fire.

We know your home will be an instinct to save.  However, you and your family’s safety are the number one priority. Call SERVPRO of Blackfoot/Pocatello for assistance at 208.242.3819

Don't forget about your Insurance Agent

5/7/2018 (Permalink)

General Don't forget about your Insurance Agent Call SERVPRO of Blackfoot/Pocatello today!

If you suffer from a  property loss, your agent will be your ally. 

Your agent is the person who is trained and will help you return your home or business back to normal if you suffer a disaster, like a fire, flood, burst pipe or mold.  

While you may not give your agent much thought over time, SERVPRO of Blackfoot/Pocatello interacts with them on a regular basis. 

Insurance agents understand your policies. This alone provides reassurance during a disaster and the mitigation process.  Consider:  your condominium (floors, walls, & ceiling) are soaked by water from a flood in a neighboring unit.  In this case, there likely are more than one policy in effect (Yours, neighbors, and possible the land lords).

During this time all you want is your life to return back to normal.  Your agent will know what is covered and will help get the process of drying, cleaning, and remediation started.

Our team here are SERVPRO Blackfoot/Pocatello lives in the disaster world and we know what to do and who to speak with to minimize the disruption to you. That is why we are such fans of engaged agents. 

We are an IICRC Franchise

5/1/2018 (Permalink)

Why SERVPRO We are an IICRC Franchise Call SERVPRO of Blackfoot/Pocatello today.

SERVPRO of Blackfoot/Pocatello is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

  • Present accurate information to consumers and conduct business with honesty and integrity.
  • Require a technician on all jobs who has been formally trained and passed all required tests.
  • Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
  • Maintain liability insurance to protect all parties in the event of an accident.
  • Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Blackfoot/Pocatello

At SERVPRO of Blackfoot/Pocatello, our technicians and office members are certified and trained according to SERVPRO corporate and IICRC guidelines and regulations. We are happy to work at whatever time 24/7 to start the restoration process and to create happy customers. We as a company are involved in the community and do all we can to spread awareness of the cause of these losses that can happen. Specializing in mold, fire/smoke, and water restoration and mitigation we will go into residential and commercial properties and do what it takes to complete the job and make it “Like it never even happened.”

Call us at anytime at (208) 242-3819 so we can begin to create happy customers!!

Satisfied customers of SERVPRO Blackfoot/Pocatello

4/27/2018 (Permalink)

Why SERVPRO Satisfied customers of SERVPRO Blackfoot/Pocatello Our customers are our main priorty here at SERVPRO of Blackfoot/Pocatello

We strive every day to ensure that our quality of work is up to the highest standard and we are always so happy to get positive feedback from our customers.

Here are some recent quotes from real customers:

“We have had them come a few times to help us with fixing water damage and mold in our house. Tyler and his team were able to answer any questions I had and exceeded my expectations. I couldn’t be happier with the finished product!”

“We recently had an upstairs bathroom flood. Within a few hours of finding the damage, Tyler and his crew were here to start getting it fixed. And that’s pretty impressive since he came from an hour and a half away. He came back each day to check on things and gave me regular updates. He did a great job in communicating where we were every step of the way. They were AMAZING to work with!!!! Kind, courteous and professional!!! I highly recommend them!!!!”

“We had a leak from our refrigerator water hose. It went unnoticed until we saw water downstairs. Water was also under our hardwood floor in the kitchen. Tyler at SERVPRO worked well with us to correct the issues we had with fast and efficient service. We would use Tyler's service if needed again. Highly Recommend!!”

"I do not have to say many words cuz these guys are honest and AWESOME!!!"

If you have water damage from something minor such as a toilet leaking or something major to a pipe bursting and flooding your entire home give us a call at (208)242.3819  We are a family owned business and know that each job is not simply a job but is someone allowing us to come into their homes during a very stressful time.  One of our main goals is to help make it a little less stressful on you. 

Restoring Hardwood Floors

4/25/2018 (Permalink)

General Restoring Hardwood Floors Before and after of the hardwood floors.

Water damage to a home or business can be devastating. The quicker we can get in to take care of the issue, the better and less likely we’ll have to come in and demo. That isn’t always the most ideal option for business and home owners and can draw out the repair process. The photos of the hardwood floors attached to this blog are a perfect example of that. The home owner had a kitchen appliance leak all over their kitchen. Beautiful hardwoods floors in the kitchen were affected. The first photo shows the floors beginning to cup from the standing water. Once we came in and extracted the water and dried the floors, tenting the floor with plastic became a focus to dry the hardwoods in order to salvage them. They then used a desiccant dehumidifier and wood floor drying units to slowly dry the floors. Slow drying prevents us from over drying the hardwoods or drying too fast. Once drying is complete, the hardwoods need to acclimate at least 30 days before they can be refinished to bring the back to their original state. The second photo is after the drying process. The hardwoods are already looking excellent and on the way back to it original state.

Smoke Damage in Ducting System

4/16/2018 (Permalink)

Fire Damage Smoke Damage in Ducting System SERVPRO of Blackfoot/Pocatello is here to help in any emergency.

SERVPRO of Blackfoot/Pocatello has worked on commercial buildings and personal homes when it comes to fire damage.

Getting the smell of smoke out of any building regardless of the cause (for example grease fire or electrical) can be extremely challenging. It can require wide remediation to parts of the building that doesn’t seem to have any damage from the fire itself.  However, in many causes a fire can cause smoke damage in the ducting of the building.

Once smoke permeates certain materials, getting the smell out permanently is impossible.  Knowing the difference between what can be cleaned and what cannot be cleaned comes with training and experience and will save our clients thousands of dollars.  SERVPRO invests a lot of time and money to ensure you have the best of both.  If you had smoke damage to your commercial building or personal home, SERVPRO of Blackfoot/Pocatello is here to help. Call us today at 208.242.3819

Odor Eaters

4/9/2018 (Permalink)

Cleaning Odor Eaters Here is an example of what an ozone generator looks like.

Are you dealing with smoke odors, pet odors, state-musty odors, tobacco odors, or food and cooking odors? Commercial deodorizers may help fight some airborne pungent odors, but to eliminate other foul odors, it may be necessary to do an ozone treatment. Ozone is used to destroy undesirable smells just about anywhere, in full-time and vacation homes, apartments, basements, nursing homes, cars, trucks, buses, boats, classrooms, locker rooms, and gymnasiums. Ozone is also approved by the FDA to be used in food processing plants to scrub yeast and mold spores from the air because of its great deodorizing and disinfecting abilities.

SERVPRO'S ozone generators are extremely effective because they produces O3 which attacks odors at their source, even if they are clinging to walls, fabrics and ductwork. SERVPRO ozone generators intentionally produce the toxic gas, ozone, that is used for commercial and residential applications. When contaminates such as odors, bacteria or viruses contact ozone, their chemical structure is changed to a less odorous compounds. As more ozone attacks the remaining compounds, they are eventually destroyed. This process is called oxidation. Ozone essentially reverts to harmless oxygen after it is used.

If you or someone you know is living with unwanted odors, call SERVPRO of Blackfoot/Pocatello! We are on call to help at 208.242.3819

We do Smoke and Soot Clean Up

3/27/2018 (Permalink)

Fire Damage We do Smoke and Soot Clean Up This was a bedroom that had fire and soot damage after the home had caught on fire from a candle.

Smoke and soot are both very aggressive and can seep into various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allow us to inspect and accurately assess the extent of the damage to develop a plan of action.  

Smoke and soot facts:

  • Hot smoke travels to cooler areas and upper levels of a home or building.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may significantly affect your plan of action.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Blackfoot/Pocatello will need to test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Please see below for some additional information regarding smoke and residue:

  • Wet Smoke – Plastic and Rubber- Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.
  • Dry Smoke – Paper and Wood- Fast burning, high temperatures, heat rises therefore smoke rises.
  • Protein Fire Residue – Produced by evaporation of material rather than from a fire. Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

As you now know each fire and smoke damage disaster are unique. With this being said, each will require a unique solution to tailor the situation. Here at SERVPRO of Blackfoot/Pocatello we have the equipment, experience, and knowledge to restore your home or building. We will always treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage? Call Us Today – 208.242.3819

For Immediate Service in Blackfoot/Pocatello, Call SERVPRO

3/21/2018 (Permalink)

Why SERVPRO For Immediate Service in Blackfoot/Pocatello, Call SERVPRO Blackfoot/Pocatello Residents: We provide immediate service day or night!

For immediate service give SERVPRO of Blackfoot/Pocatello a call.  SERVPRO of Blackfoot/Pocatello provides 24-hour emergency service and is dedicated to any type and size of disaster in Blackfoot and Pocatello (and surrounding areas). We will respond immediately to your emergency and we have the knowledge and the highly trained staff to handle your restoration or cleaning needs no matter the size.  

We are known for our:

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

We are proud to serve our local communities:

  • Blackfoot
  • Aberdeen
  • Chubbuck
  • Pocatello
  • Shelley
  • Downey
  • Virginia
  • Swan Lake

If you have any questions give us a call anytime! 208.242.3819  

Did you know there are different kinds of smoke?

2/20/2018 (Permalink)

Once we know what caused the fire we can start to decide on what equipment and cleaning materials to use in the effective areas. The different types of smoke are below:

Wet Smoke happens when rubber and/or plastic burn. These types of fires burn at a lower temperature than other types of fires. Since the plastic/rubber burned it will leave behind an overpowering odor and will leave behind a pasty residue.

Dry Smoke occurs when papers and wood are burning. Paper and wood burn very quickly and at a high temperature. These types of fire will cause a lot of damage to the ceilings and even into attics.

Soot smoke this type is when there is a malfunction with the furnace and HVAC system. When this happens, it will put smoke throughout the home through vents. Before cleaning and repairs can happen, the furnace will need to be replaced or repaired. Then the vents in your home can be cleaned so that left over smoke does not continue to go through your home.

When you have fire and/or smoke damage in your home don’t worry about what kind of smoke is in your home, SERVPRO of Blackfoot/pocatello can do that for you and repair the damages. We understand how stressful any type of disaster is.  Let us help you repair it.  Call us today at 208.242.3819

Pros of Having Renters Insurance

2/13/2018 (Permalink)

Over 90% of homeowners have an insurance policy on their home however, less than 40% of renters have renters insurance. When a landlord owns the building or home you are living in, they most likely will only have insurance just for the structure but not what is inside.

Unfortunately, your landlord’s property insurance will not help you if a disaster were to strike. Below are a few pros to having renters insurance:

  • If your personal belonging have been damaged or stolen, a basic insurance plan will reimburse you for those items.
  • Damage caused by a fire or flood will be covered by a renter’s policy. Also, if your apartment or home was severely damaged and was not livable, insurance will pay or help you pay for other living arrangements.

Although you may not be a homeowner, renters insurance provides you with many protections that may be beneficial in the future or in the event of an emergency.  Plans can sometimes be as low as $12 a month.  Here at SERVPRO of Blackfoot/Pocatello, we work with your insurance and here to help! We love happy customers!  Call us today – 208.242.3819

Fire Safety

2/5/2018 (Permalink)

Fire Damage Fire Safety Parts of a roof being replaced after a home fire.

Many of us know our fire safety 101 in our homes. We know not to leave an open flame such as, a candle or gas stove stop unattended. Even though we may feel comfortable with our knowledge of fire safety here are a few tips and reminders:

  • Have a fire extinguisher in your home. Fire extinguishers play a crucial role in protecting your home during the very early stages of fire.
  • Avoid overloading your outlets or outlet extenders. They can easily over heat if they are being over used.  Check on your outlets as often as you can.  Make sure to replace any that may be getting worn out or old.
  • When doing laundry, remember to empty lint tray from dryer on every use. When the lint is not cleaned it can cause the dryer to heat to a higher temperature. Therefore, the machine will have to work harder and also work at a lower efficiently.
  • Make sure space heaters are at least 2-3 feet away from furniture, window treatments, bedding, clothing, rugs, and other combustibles. These items can cause a risk of fire if they come in contact with the unit.
  • Check to see if smoke alarms are working every month and replace batteries twice a year. 

New truck!

1/30/2018 (Permalink)

Why SERVPRO New truck! Our son Porter checking out the new wrap.

We are currently adding new additions to our fleet of service trucks.  Our trucks and marketing vehicles are either wrapped in flames and water or painted that perfect SERVPRO green everyone loves to see. As we are driving around south-east Idaho we want others to know that we are continually investing in equipment, training, and, vehicles that will help us to deliver superior, emergency services to the citizens in our community. One of our main goals here at SERVPRO of Blackfoot/Pocatello to create happy customers. We are here to make your life easier in any ways we can. 

Feel free to wave at us when you see us on the road! 

Give SERVPRO of Blackfoot/Pocatello a call today! You can call us at: (208) 242-3819

When is mold really mold?

1/24/2018 (Permalink)

Mold Remediation When is mold really mold? Unseen mold behind a wall in our customers home

We often get calls from clients that think they have mold in their homes, asking us for an estimate to remediate or clean the area. In some cases, it may not necessary, because, what the home owner is actually seeing is either, remains of insects from getting in your home or wear and tear stains.

It looks just like mold but it's not. How can you tell?

Try rubbing the surface with your finger to determine if the spot is hard and/or soft and dusty. If it's hard, it's probably not mold.... If you are still not certain, give us call for some advice on what to do.

There's no sense spending money if you do not have to...

We are here to help you! Call SERVPRO of Blackfoot/Pocatello at (208) 242-3819

Be wary of frozen pipes

1/17/2018 (Permalink)

This winter has varied back and forth from being super cold to feeling like spring is just around the corner. With the interesting winter it came with a few joys of children playing in the snow and other outdoor activities.  However, there are still plenty of dangers to look out for. Among these dangers are frozen pipes. Running water in your home can easily be taken for granted.  When the water doesn’t seem to want to run through your faucets, it can leave a bigger impact on your personal home and place of business.

Pipes that are most likely to freeze are those that are the homes outdoor lines.  These lines can be for something as simple as your sprinkler system pipes.  To avoid pipes from freezing or bursting here are a few tips:

  • Drain water from outdoor pipes before the cold weather arrives in your area
  • Monitor your pipes in your kitchen and bathrooms but leaving cabinet doors open to let warmer air circulate.
  • Add additional insulation, if needed.

Call SERVPRO of Blackfoot/Pocatello at (208) 242-3819

Tips for Heating your Garage

1/10/2018 (Permalink)

Fire Damage Tips for Heating your Garage Heater inside our owner's garage.

During the cold months here in Idaho, no one likes to walk out of the comfort of their warm home and into a cold garage. Last winter, our owner Tyler installed a mounted gas heater in his personal home (many other home owners and/or business owners have used space heaters as another option).  The heather has made the space much more enjoyable to be in while working or just simply getting into your car. Even though heaters have many pros, there are a few cons; At times you can become anxious thinking the heater could catch fire.

Here are a few tips when having a space heater in your space:

  • Do not leave space heaters unattended. If you are not going to be home or going to bed turn off the heater.
  • Make sure the heater is in a proper area. Area that is staple and no chance of falling over.
  • Be sure to check it surrounding areas, check for water or other close items that could cause a problem.

Have you checked to see if you have a mold problem?

11/26/2017 (Permalink)

Mold Remediation Have you checked to see if you have a mold problem? SERVPRO technician looking for mold in crawl space.

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. However, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a delusion. Consider the following facts regarding mold:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores flourish on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold most likely will return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Try to keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If you see signs of mold, call us today! SERVPRO of Blackfoot/Pocatello 208.242.3819

Damaged Documents and Papers

10/30/2017 (Permalink)

Water Damage Damaged Documents and Papers Water damaged books caused by a flood.

Devastated over your water damaged Family pictures or important papers?

SERVPRO of Blackfoot/Pocatello can help! We can vacuum freeze-dry your special documents. You may want your damaged documents restored for sentimental or legal reasons. Often these documents are one-of-a-kind or are irreplaceable. These important papers include family bibles, personal/medical documents, government/business records, personnel files and blue prints.

SERVPRO of Blackfoot/Pocatelloo Document Restoration Service uses the process of sublimation. This process takes frozen documents through temperatures and pressures that turn moisture into vapor. The result is a dry document that can be restored or reused.

Water damage may occur when a basement floods, water damage from about or water from extinguishing a fire. SERVPRO of Blackfoot/Pocatello will help you decide which documents to save and which ones to discard. We will box up, freeze and ship your damages papers with the care and security they deserve.

If you have questions about water damaged documents and how we can help, call SERVPRO of Blackfoot/Pocatello at (208)242-3819

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