If you have a fire or water emergency, please call us now at (208) 242-3819

To have the optimal experience while using this site, you will need to update your browser. You may want to try one of the following alternatives:

Fire & Water - Cleanup & Restoration

Archived Water Damage Blog Posts

How to prepare for your Insurance Adjuster.

7/16/2019 (Permalink)

Any type of water damage to your home or business can be overwhelming, the road to recovery and restoration can be difficult. However, knowing how prepare for a visit from your insurance company’s adjuster can make filing a claim simpler and get you the money needed to cover the cost of repairs without frustrating delays. See the following tips when to make this visit with your adjuster flow a little bit smother.

  • Leave Items Where They Are: While you might be tempting to retrieve or dispose of damaged items from the water damage. It is a good idea to leave them where they are until the adjuster arrives. This will allow him or her to see everything in the existing damage state. If it is safe to do so take photos beforehand or take a video tour of the affected area. It may be difficult to face the damage; however, leaving your home untouched after a water damage can result in a more accurate repair estimate. 
  • Create an Inventory: Once the adjuster has stated that it is ok to begin the mitigation portion of the water damage and begin creating an inventory of damaged items and their worth. Include electronics, furniture or collections that have been appraised previously, such as sports memorabilia. Include prices if you can, but if any receipts have been destroyed by the flood, you can list amounts from memory or by pricing similar items. This is also something that we do at SERVPRO™ of Blackfoot/ Pocatello to relieve some of the hassle for you. 
  • Get Contractor’s Estimates: When filling your claim with your adjuster reach out to a few building contractors and get estimates for repair costs. Make copies of their findings and submit one to the adjuster so he or she can include it in the detailed report. When choosing to work with SERVPRO™ of Blackfoot/ Pocatello this is a step that we handle for you.

About SERVPRO of Blackfoot/Pocatello

SERVPRO™ of Blackfoot/Pocatello specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property

  Have Questions about insurance process concerns? Call SERVPRO of Blackfoot/Pocatello Today – 208-242-3819

Common Causes of Water Losses

7/15/2019 (Permalink)

Water damages happen quite frequently, some of the most common causes that we see are from: failed supply lines from a toilet or fridge, water coming from outside the home, or leaks in the home bathroom.

When experiencing a water loss in your home you should first:

-Shut off the water

-Call your insurance agent

-Call SERVPRO of Blackfoot/Pocatello to begin emergency services

When dealing with a water loss from a clean water source, which is considered to be a Category 1 loss. Most of your building materials, that are wet can be salvaged and restored to preloss conditions. One thing that makes SERVPRO® of Blackfoot/Pocatello your premier restoration company, is that we have the ability to dry and salvage important documents due to water loss.

**Helpful tip**

When shopping for a Home Owners Insurance policy a thing to consider is looking into a Flood policy. There have been many times that the cause of loss has been water from an outside water source.  In result the insurance policy didn’t cover the loss and the owner was responsible for the cost.

SERVPRO® of Blackfoot/Pocatello understands how stressful any type of loss can be. We pride ourselves customer service and quick response times. All our technicians are background checked, drug tested, and are certified through the IICRC. Their certifications range from Water Restoration Technician, Applied Structural Drying, Commercial Drying Specialist, and Applied Microbial Remediation Technician. Click the IICRC link to learn more about these certifications.

Have Questions about Water Damage?
Call SERVPRO® of Blackfoot/Pocatello Today – 208-242-3819

Detect a Water Leak Before it gets to Big.

7/15/2019 (Permalink)

Do you have a water leak? If water has been leaking in your home without you knowing once you notice the damage is usually extensive. Water leaks are not always easy to detect, sometimes the signs of water damage are hidden outside, behind a wall, under the floorboards, in a crawl space or attic, and behind appliances. No matter when it happened there are ways to detect the situation.

If you notice any of the below signs you might want to call SERVPRO® of Blackfoot/Pocatello (208)242-3819 to come and take a look:

  • Water Accumulation- the most obvious sign is standing water
  • Discoloration- watch for yellow-brownish water spots and stains on walls. You may also notice bubbling and cracking in the paint.
  • Texture Changes- warping, buckling, sagging, sinking, and/or expansion in flooring
  • Mold and/or Mildew- dark spots growing in corner and edges of walls and flooring
  • Odor- moisture, humidity, and low circulation in the air cause mold and mildew to grow causing a musty odor.

SERVPRO® of Blackfoot/ Pocatello is well-versed in dealing with water damages.  We have worked with commercial properties, as well as residents in removing water. Quick response times prevent the risk of secondary damages, like mold or mildew buildup. Using state-of-the-art moisture detectors, and thermal imaging technologies, along with our commitment to providing the very best service. We are here to ensure your water damage issue, is dealt with effectively and efficiently.

About SERVPRO® of Blackfoot/Pocatello

SERVPRO® of Blackfoot/Pocatello specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property, #likeitneverevebhappened. 

  Have Questions about Commercial/Residential Water Damage? Call SERVPRO® of Blackfoot/Pocatello Today! (208)-242-3819

O NO, you have a Water Loss?

7/15/2019 (Permalink)

Water damages happen quite frequently, some of the most common causes that we see are from: failed supply lines from a toilet or fridge, water coming from outside the home, or leaks in the home bathroom.

When experiencing a water loss in your home you should first:

-Shut off the water

-Call your insurance agent

-Call SERVPRO of Blackfoot/Pocatello to begin emergency services

When dealing with a water loss from a clean water source which is considered to be a Category 1 loss. Most of your building materials that are wet can be salvaged and restored to pre loss conditions. One thing that makes SERVPRO™ of Blackfoot/Pocatello is that we have the ability to dry and salvage important documents due to water loss.

**Helpful tip** When shopping for a Home Owners Insurance policy a thing to consider is looking into a Flood policy. There have been many times that the cause of loss has been water from an outside water source. In result the insurance policy didn’t cover the loss and the owner was responsible for the cost.

SERVPRO of Blackfoot/Pocatello understands how stressful any type of loss can be. We pride ourselves customer service and quick response times. All our technicians are background checked, drug tested, and are certified through the IICRC. Their certifications range from Water Restoration Technician, Applied Structural Drying, Commercial Drying Specialist, and Applied Microbial Remediation Technician. Click the IICRC link to learn more about these certifications.

Have Questions about Water Damage? Call SERVPRO of Blackfoot/Pocatello Today – 208-242-3819

Preventing Frozen Pipes during the Winter

2/23/2019 (Permalink)

We believe that no one can be too prepared. Being prepared can help you avoid expensive issues of frozen pipes.

Before the onset of cold weather, prevent freezing of these water supply lines and pipes by following these recommendations:

  • Drain water from swimming pool and sprinkler supply lines following manufacturer's or installer's directions.
  • Remove, drain, and store hoses. Close inside valves supplying outdoor hose bibs. Open the outside hose bibs to allow water to drain. Keep the outside valve open so that any water remaining in the pipe can expand without causing the pipe to break.
  • Check around the home for other areas where water supply lines are located in unheated areas.
  • Consider installing specific products made to insulate water pipes like a "pipe sleeve" or installing UL-listed "heat tape," "heat cable," or similar materials on exposed water pipes. Newspaper can provide some degree of insulation and protection to exposed pipes – even ¼” of newspaper can provide significant protection in areas that usually do not have frequent or prolonged temperatures below freezing.

During Cold Weather, Take Preventative Action

  • Keep garage doors closed if there are water supply lines in the garage.
  • When the weather is very cold outside, let the cold water drip from the faucet served by exposed pipes. Running water through the pipe - even at a trickle - helps prevent pipes from freezing.
  • Keep the thermostat set to the same temperature both during the day and at night. By temporarily suspending the use of lower nighttime temperatures, you may incur a higher heating bill, but you can prevent a much more costly repair job if pipes freeze and burst.
  • If you will be going away during cold weather, leave the heat on in your home, set to a temperature no lower than 55° F.

To Thaw Frozen Pipes

  • If you turn on a faucet and only a trickle comes out, suspect a frozen pipe. Likely places for frozen pipes include against exterior walls or where your water service enters your home through the foundation.
  • Keep the faucet open. As you treat the frozen pipe and the frozen area begins to melt, water will begin to flow through the frozen area. Running water through the pipe will help melt ice in the pipe.
  • Apply heat to the section of pipe using an electric heating pad wrapped around the pipe, an electric hair dryer, a portable space heater (kept away from flammable materials), or by wrapping pipes with towels soaked in hot water. Do not use a blowtorch, kerosene or propane heater, charcoal stove, or other open flame device.
  • Apply heat until full water pressure is restored. If you are unable to locate the frozen area, if the frozen area is not accessible, or if you can not thaw the pipe, call a licensed plumber.
  • Check all other faucets in your home to find out if you have additional frozen pipes. If one pipe freezes, others may freeze, too.

Future Protection

  • Consider relocating exposed pipes to provide increased protection from freezing.
  • Pipes can be relocated by a professional if the home is remodeled.
  • Add insulation to attics, basements and crawl spaces. Insulation will maintain higher temperatures in these areas.
  • For more information, please contact a licensed plumber or building professional.

When a Water Disaster Strikes call SERVPRO

2/23/2019 (Permalink)

Insulation being taken out of the home.

What’s worse than a water main break in your basement? A water main break in your attic! This home was left in ruin after a frozen pipe in the attic burst, causing thousands of gallons of water to flood the entire home. SERVPRO of Blackfoot/Pocatello was called to clean up the aftermath! 

You won’t want to miss these before and after photos http://www.SERVPROblackfootpocatello.com/before-after-photos

If you find yourself in this situation here’s what to expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Here are standard questions asked:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?

24 Hour Emergency Water Damage Service

7/11/2018 (Permalink)

Call SERVPRO of Blackfoot/Pocatello with any water damage. We are here to help!

SERVPRO of Blackfoot/Pocatello is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 208.242.3819

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Blackfoot/Pocatello has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

Faster to your Water Damage Event

7/11/2018 (Permalink)

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Blackfoot/Pocatello provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Blackfoot/Pocatello arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – 208.242.3819

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Blackfoot/Pocatello

SERVPRO of Blackfoot/Pocatello specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property

Be wary of frozen pipes

1/17/2018 (Permalink)

This winter has varied back and forth from being super cold to feeling like spring is just around the corner. With the interesting winter it came with a few joys of children playing in the snow and other outdoor activities.  However, there are still plenty of dangers to look out for. Among these dangers are frozen pipes. Running water in your home can easily be taken for granted.  When the water doesn’t seem to want to run through your faucets, it can leave a bigger impact on your personal home and place of business.

Pipes that are most likely to freeze are those that are the homes outdoor lines.  These lines can be for something as simple as your sprinkler system pipes.  To avoid pipes from freezing or bursting here are a few tips:

  • Drain water from outdoor pipes before the cold weather arrives in your area
  • Monitor your pipes in your kitchen and bathrooms but leaving cabinet doors open to let warmer air circulate.
  • Add additional insulation, if needed.

Call SERVPRO of Blackfoot/Pocatello at (208) 242-3819

Damaged Documents and Papers

10/30/2017 (Permalink)

Water damaged books caused by a flood.

Devastated over your water damaged Family pictures or important papers?

SERVPRO of Blackfoot/Pocatello can help! We can vacuum freeze-dry your special documents. You may want your damaged documents restored for sentimental or legal reasons. Often these documents are one-of-a-kind or are irreplaceable. These important papers include family bibles, personal/medical documents, government/business records, personnel files and blue prints.

SERVPRO of Blackfoot/Pocatelloo Document Restoration Service uses the process of sublimation. This process takes frozen documents through temperatures and pressures that turn moisture into vapor. The result is a dry document that can be restored or reused.

Water damage may occur when a basement floods, water damage from about or water from extinguishing a fire. SERVPRO of Blackfoot/Pocatello will help you decide which documents to save and which ones to discard. We will box up, freeze and ship your damages papers with the care and security they deserve.

If you have questions about water damaged documents and how we can help, call SERVPRO of Blackfoot/Pocatello at (208)242-3819