Recent Posts

Baseboard Heater Fires

1/7/2022 (Permalink)

Fire caused by baseboard heater This apartment caught fire due to a mattress being placed too close to a baseboard heater.

There are many things that can cause a house fire, but in the winter months, there are several high risk factors that need to be addressed to keep your home and your family safe during these cold winter months.

Baseboard heaters have been used for many decades now to heat homes, and aside from the cost of electricity, they're pretty good at what they do.  The newer models have been designed well, and their heating elements are encased well, so that they don't post a high risk of fire.  However, all heating elements, and the older baseboard heaters can do some real damage to a home if improperly used.

So why is it important to keep a clearing?  Baseboard heaters that work with an electric coil get very hot.  A hanging curtain, stuffed animal, or sock that might carelessly be left against one is a quick fire hazard.  Then some heaters are installed UNDER electrical sockets, and that poses a risk of those electrical wires melting and starting an electrical fire of their own.

So when you stay warm this month, make sure you keep a nice distance between anything and your baseboard heaters.  Pretend they're an open flame, and treat them as such.

And if you do happen to have a fire, don't hesitate to call us at SERVPRO of Blackfoot/Pocatello, and we can assist you in cleaning it up. 208.242.3819

Ranked #1 by Entrepreneur Magazine

1/7/2022 (Permalink)

Ranked #1 2022's #1 ranked Restoration Franchise!

SERVPRO of Blackfoot/Pocatello is proud to be part of an international franchise group ranked the #1 Restoration company by Entrepreneur Magazine again for the 19th CONSECUTIVE YEAR, and 8th overall.

So why does this matter to you?  Here at SERVPRO of Blackfoot/Pocatello, we're proud to be locally owned and operated.  Our owner Tyler is an East Idaho native who you can find here at the office working alongside his employees every day, and the money you spend on our company goes right back into our community.  Supporting us is supporting your own community, but as a franchise we have more to offer.

We understand that you have several options in the area for restoration services, so we do our best to have more to offer than basic services.  We are blessed with corporate support and equipment that can beat out our competition any day.  Our product line of chemicals and SERVPRO specific equipment means that our customers will never have to wonder if we can handle their job.  We also have on call support so that if we DO have questions, there's a professional on call to handle it.

There is NO JOB that is too big for SERVPRO.  Even if a major natural disaster hit our community, with ONE phone call, SERVPRO's disaster relief team will show up with the semi trucks of crews and equipment to make sure that there is no home left without support.

Thanks to being part of the #1 Restoration Franchise, we have the support to offer our customers so much more than any other local company.

Give us a chance to show you, and give us a call today at 208.242.3819

Failed Wax Rings

12/23/2021 (Permalink)

There is a silent destroyer in many bathrooms that often goes unnoticed.  A failed toilet ring can lead to some pretty messy issues, and their not just gross, but they're hazardous.  Homeowners insurance often recognizes the damage from a failed wax ring when filing claims, so don't be afraid to get help if you see these red flags.

1. Look out for water pooling around the bottom of your toilet.  That's the first sign that you have a leaky ring or broken flange.

2. The smell of sewer isn't normal in a bathroom, and typically that means that the airtight seal that should be at the bottom of your toilet is broken.

3. Water damage.  If you're moving a toilet for any reason, there is a chance of contamination of the surrounding structure.  If that toxic sewage water comes into contact with any other part of your bathroom, you need to have it cleaned properly.  Not properly treating a bathroom with a sewage leak can cause mold and bacteria to grow at extremely fast rates, and it's dangerous for everyone in your home.

If you think you have w failed wax ring, give us a call at SERVPRO of Blackfoot/Pocatello and we'll see what we can do to help.

It's Snowing!

12/17/2021 (Permalink)

Have you ever watched the movie Hook with Robin Williams?  There is a scene in that movie where Peter and his family knock on Wendy's door and Tootles answers.  He opens the door and yells "IT'S SNOWING!" before slamming the door in Peter's face.

That's the exact way that I feel about snow.  I want to slam the door and pretend it's not happening.  It doesn't help to live in the northern part of the country where we get quite a bit of snow.

That's why one of the most important thing's I've learned is that I need to prepare myself for the SNOW and that means preparing my house.  Now that it's winter time, it's time to prep my home.

This weekend we will start with making sure the gutters are cleaned out, the water lines outside of my house are capped, and we insulate any area that might freeze and cause a pipe to burst.

So here's SERVPRO's annual reminder PREP THE HOUSE!  ITS SNOWING!

Smoke in the Attic

12/6/2021 (Permalink)

Man in attic in protective suit vacuuming insulation We have specialized tools to remove any insulation.

When you think about fire damage to a home, you think about the smoke, soot, and burned belongings that will need to be replace.  There is also a very necessary step in almost any fire to restore your home like new, and that's removing the insulation. 

When a fire spreads through a room, even if the location of the flames is small, that smoke rises into your attic, and will permeate your insulation.  That's one of the few parts of your home that can not be cleaned, and the smell of smoke will stay in the home as long as the insulation isn't removed.  No one wants a house that permanently smells like campfire, so the insulation will require replacement.

We at SERVPRO of Blackfoot/Pocatello do everything we can to make sure that your home feels like yours again.  We know that a house fire can be devastating, and we want to make sure that you can walk back into your home without smelling a reminder of smoke every day.

So if you have a fire, keep in mind that insulation removal isn't just an option, it should be the standard.

We Understand Discretion

11/24/2021 (Permalink)

SERVPRO of Blackfoot/Pocatello is always willing and ready to help any business or homeowner in their time of need.  We strive to do our best in making sure that every customer is met with satisfaction.  We will handle any type of biohazard cleanup, crime scene cleanup, suicide cleaning, fire cleanup, flood damage, or natural disaster you need help with.

We know that in some circumstances, it's imperative that the crisis remains confidential.  That's why we have a strict privacy policy in place that restricts our employees from sharing any information about you or your claim with anyone other than your insurance companies or people you've delegated. 

SERVPRO of Blackfoot/Pocatello is happy to help you address your situation as discreetly as possible.  We will do our best to not bring unnecessary attention to your business or residence, we can park away from the building or behind it.  We will use the back door whenever possible. Anything you need to feel confident that your situation is addressed as smoothly as possible.

If you have a situation in which you need assistance, please give us a call and we can help you decide what the best option is.

"Do you REALLY need to remove the drywall?"

11/10/2021 (Permalink)

Room with water damage and mold Room with water damage that wasn't removed.

There are times when a pipe bursts under a sink, or the line to the ice maker gets a hole and you have a flood in your home of clean water.  In those cases, if the water coming into your house is clean, and possibly even filtered.  If you catch the flood soon enough before is soaks into things, you might get lucky.  It may be possible to just dry your home as it is, but most often that isn't the case, because a lot of times the water that is flooding your home isn't clean water.

We get it, seeing your walls and floors removed is overwhelming and stressful, especially when you're concerned about your home and belongings.  Homeowners often ask us why we recommend that drywall, carpet and padding, and other porous surfaces be replaced after a category 2 or 3 flood.  After all, we're a "restoration" company so why don't we restore it as is?  The reason is lying in the water.

When water seeps into your home, it often comes in contact with different contaminants that make the water unsafe and can make you sick.  It spreads bacteria, fungus, chemicals and other possible gross things.  That doesn't count where the water came from to begin with.  Water that comes out of the dishwasher is full of soaps that can harm your skin or pets, and eventually can cause all sorts of things to grow in your floors, walls, cabinets, or furniture.  The water itself may be able to just dry, but we have to think about what's in the water.

Let's not even talk about water that backs up into your home from the sewer... You REALLY don't want anything in that water lingering in your home or walls.  Think about what's in your sewer, and then having that soak into drywall?  :::SHUDDER:::

We almost always recommend that carpet, padding, and drywall be removed and replaced.  We're thinking about what could grow in the future if it isn't removed.  As for carpet padding, its very difficult to dry completely and the risk of mold is significant.  Our experienced technicians will help you decide.

As a homeowner, it's always ultimately up to you how you'd like to proceed and how much you would like removed, but our IICRC technicians are highly trained for these kind of decisions.

Tis The Season.... For Fire

11/9/2021 (Permalink)

A house with a chimney fire Not cleaning a chimney can cause devastation to a home.

Whether it's chestnuts roasting, or a turkey deep frying, or a Christmas tree light popping, this is the time of the year when house fires become more prevalent.  One of the most dangerous, is the fire that you don't always notice.

We get it, you want to embrace the holiday season and maybe have a cup of hot chocolate in front of the fireplace.  We do too!  But when was the last time that you had that chimney cleaned?  Typically you should have it cleaned once a year, or when the soot or creosote is over 1/8th of an inch thick.

So how do you identify a chimney fire?  Often times you wont notice, but there are some telltale signs that you can look out for.

First of all, if you experience any of the following, immediately leave the home and call 911.

  • A loud, crackling or popping noise from the chimney flue (imagine the sound of a large bonfire)
  • A lot of dense, thick smoke coming into the fireplace or out of the top of the chimney
  • Flames or things that are on fire (pieces of flaming creosote) coming from the top of the chimney
  • A strong, intensely hot smell
  • A roaring sound, often described as being like a freight train or airplane

Signs that you may have had a fire, and need to get it inspected

These signs may indicate that your chimney has experienced a slow-burning chimney fire:

  • Fluffy, gray, “ashy”, or “honeycombed” creosote (normally, creosote is a flat, black, often shiny substance)
  • Warped or discolored (“annealed”) metal components — this indicates the metal structures have been damaged by intense heat
  • Cracked or damaged flue tiles, or chunks missing from flue tiles (this can also be caused by water damage)
  • Heat-damaged roof structures (such as television antennas, shingles, or vents) near the chimney
  • Creosote chunks or pieces found outside the chimney, on the roof or ground, or in the fireplace (intense heat can drive these from the chimney)
  • Cracks in the exterior masonry of the chimney (caused by intense heat from inside)
  • Evidence of smoke escaping through the sides of the chimney (indicates cracks inside the chimney flue, possibly caused by heat)

SERVPRO of Blackfoot/Pocatello can assist you with cleaning up after a chimney fire, from the soot on the wall, stone, or rocks, to bringing in equipment to clean the air so it doesn't smell like a campfire.  Give us a call at (208) 242-3819 and we will help you stay cozy all winter long.

Knowing Your Flood Risk

10/22/2021 (Permalink)

Flooded hallway with standing water An abandoned flooded hotel.

One of the ways that an insurance company dictates your coverage is the location of your home and the likeliness that a flooded waterway or wildfire will put your property in danger.

There is a FEMA website dedicated to letting you know if your home is in a flood zone.  For example, our office is located in an area of minimal flood hazard.

PROPERTY LOCATED AT: 7057 S 5th, Pocatello, ID 83204FEMA FLOOD ZONE: X, AREA OF MINIMAL FLOOD HAZARD You can check your homes flood zone here- It's important to remember that a flood can happen anywhere.  A rain storm can produce flash floods in almost any location, but a flood from a local waterway can be just as devastating.  Making sure you understand the risk will allow you to make sure you have the right coverage for your home.  Check out your address on the website and call your local agent to make sure you have the correct coverage for what your risk is.

If A Tree Falls...

10/8/2021 (Permalink)

If a tree falls on your property, it can be a HUGE mess. If a tree on your property falls on your home, it can be a disaster.

Calling your insurance agent is the most important step, as they can help you determine if your policy will cover the damage to your home or structure. Most often, insurance will pay for a tree that has fallen due to a storm. If a tree falls on the property, but doesn't hit a structure, tree removal will likely not be covered. If the tree fell due to rot, you'll have to talk to your agent.

Once you know if your insurance will assist, then you can give us a call to SERVPRO of Blackfoot/Pocatello at (208) 242-3819 and we will help you plan the next steps.

We will arrange everything from tree removal to roof repair, making sure that any damage is cleaned up and repaired and your home looks "Like it never even happened."®

SERVPRO of Blackfoot/Pocatello is Here To Help you no matter what.